Confidentiality & Privacy at ReclaiMind
Seeking therapy requires trust. You may need to talk about experiences, thoughts, relationships, health, work or circumstances that you would not ordinarily discuss with other people. At ReclaiMind, confidentiality is treated as a fundamental part of the therapeutic relationship.
Dr. Sudha Priyadarshiny is committed to maintaining the privacy and confidentiality of the people who seek support from ReclaiMind. This commitment is guided not only by applicable professional, ethical and legal responsibilities, but also by the basic professional principle that information shared in a therapeutic setting should be treated with care, discretion and respect.
Your conversations are private
Information you share during an assessment or therapy session is treated as confidential. This includes what you discuss during sessions, information you provide when arranging an appointment, and personal or sensitive information that you share in connection with your therapy.
Information is not ordinarily shared with family members, employers, colleagues, professional institutions or other third parties without your knowledge and appropriate consent.
For healthcare professionals in particular, this means that seeking personal support does not require you to make your therapeutic concerns known to your workplace or professional network.
Confidentiality is more than a formal requirement
Confidentiality is not something we regard as merely a rule to follow. Dr. Sudha considers discretion, respect for personal boundaries and responsible handling of sensitive information to be fundamental to the way therapeutic work should be conducted.
The trust placed in a therapist by a client carries a responsibility to handle personal information carefully, whether or not a particular situation is specifically addressed by a law, regulation or professional code.
Practical steps to protect your privacy
Confidentiality also depends on how information is handled outside the therapy conversation itself.
ReclaiMind therefore takes reasonable practical steps to minimize unnecessary exposure of personal information. These include careful handling of client communications and records, limiting access to information to what is necessary for the work being undertaken, and using appropriate technology and processes for online sessions and business administration.
Because therapy is increasingly conducted online, privacy also depends on the systems used for communication, scheduling, storage and other administrative processes. These are reviewed with confidentiality and responsible information handling in mind.
No online communication or digital system can be guaranteed to be completely risk-free. ReclaiMind therefore aims to minimize avoidable risks while using appropriate and practical safeguards.
Where business support involves information connected with ReclaiMind, confidentiality and responsible handling of information remain a priority. Information is not used for unrelated purposes or publicly disclosed without appropriate permission. ReclaiMind respects the privacy of all the users of the website. Any personal information submitted to this website is treated confidentially. Submitted information is used to maintain records related to services provided, payment made and to deliver services in a timely way. As a purchaser of the services of ReclaiMind, you may receive occasional emails related to new workshops or any information or alerts related to services, schedule and events. Your data will not be shared with any third party. You can stop receiving updates by clicking on the 'unsubscribe' button.
When confidentiality may have limits
Confidentiality is an important part of therapy, but it is not absolute in every circumstance.
There may be situations in which information must be disclosed because of a legal requirement or where there is a serious and immediate concern relating to someone's safety or the safety of another person.Wherever circumstances allow, these limits will be discussed with you rather than coming as an unexpected development.
If you have concerns about confidentiality in a particular situation, you are welcome to ask about them before beginning therapy.
A private space for healthcare professionals
Doctors and other healthcare professionals may have additional concerns about seeking psychological support, including worries about professional reputation, workplace relationships, medical registration or how information about seeking help might be perceived. These concerns are taken seriously at ReclaiMind.
If you are considering counselling but are uncertain about what information would remain private, you can discuss your concerns with Dr. Sudha before deciding whether to proceed.
Questions about confidentiality?
You do not need to wait until your first therapy session to ask questions about privacy or confidentiality.
If there is something specific you would like to understand about how your information would be handled, please raise it when making your enquiry or during your assessment session.